ABOUT THIS POLICY
This Privacy Policy explains how Not Your Problem Hauling & Junk Removal, also called NYP, handles information shared through this website.
INFORMATION WE COLLECT
When you ask for a quote, we may collect your name, phone number, email address, property address, customer type, job description, photos, preferred timing, additional notes, and how you heard about us.
The website may also collect basic technical and usage information through website analytics once analytics are connected.
HOW WE USE INFORMATION
We use the information you provide to review your job, prepare and discuss a quote, communicate with you, schedule approved work, maintain business records, and improve the website and quote process.
PHOTOS AND PROPERTY DETAILS
Photos and property details are used to understand the requested work. Please avoid including private documents, account numbers, or other sensitive information in your photos or notes.
HOW INFORMATION IS STORED AND SHARED
Quote requests and uploaded photos may be stored by service providers that operate this website, its file storage, analytics, and email delivery. We do not sell the personal information submitted through the quote form. We may share information when needed to operate the service, follow the law, or protect the rights and safety of NYP and others.
RETENTION AND SECURITY
We keep information for as long as reasonably needed for the purposes described above and for normal business records. No website or storage system can promise perfect security, but we use reasonable technical and operational safeguards.
YOUR CHOICES
You may contact NYP to ask about information you submitted or to request a correction or deletion. Some information may need to be kept for legitimate business or legal reasons.
CONTACT
Questions about this policy can be sent to notyourproblemhauling@gmail.com or discussed by calling (919) 675-1260.
This draft is written for the current website features and should be reviewed by the business owner before the final domain goes live.